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Heavybit Skill

Resilience Engineering

The organizational side of reliability: learning from incidents, sociotechnical analysis, chaos engineering philosophy, and the limits of purely technical approaches. Covers incident analysis methods, safety culture, adaptive capacity, and building organizations that learn from failure. Drawn from practitioners at Netflix, Stripe, Honeycomb, Jeli, and others.
Free with Crucible
Resilience Engineering
Built from twenty-two library resources

What a skill is

A skill is a set of working instructions your agent loads when you need it, built from the strategies operators shared in the Heavybit Library. It guides the work and you still do it. Heavybit reads and approves every skill before it ships, and keeps updating skills as new content enters the Library. Skills are plain text, so you or your agent can read any skill in full before acting on it. Your agent decides how to apply a skill, so check its work; if a skill gets something wrong, ask your agent to report it or email platform@heavybit.com.

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Built from the Heavybit Library

The operators behind this skill shared what they know in these talks, podcasts, and articles. Every one is free in the Heavybit Library.

  • Podcast

The October 4th ‘21 Facebook Outage

NOV 22, 2021
In this inaugural episode of Getting There, co-hosts Nora Jones and Niall Murphy unpack the October 4th ‘21 Facebook Outage and the unforeseen challenges and responsibilities that emerge when responding to an incident of such magnitude.
The October 4th ‘21 Facebook Outage
Getting There · Ep. 1

The October 4th ‘21 Facebook Outage

Listen42 MIN
  • Podcast

The State of SRE and Beyond

NOV 16, 2022
In episode 5 of Getting There, Nora and Niall meet for a conversation at SREcon. This talk explores the history of the conference, the state of SRE, the role of company historians, insights on complexity management, and the value of SREs and systems thinkers.
The State of SRE and Beyond
Getting There · Ep. 5

The State of SRE and Beyond

Listen30 MIN
  • Podcast

Resilience Engineering with Jacob Scott of Stripe

APR 15, 2021With Jacob Scott
In episode 36 of o11ycast, Charity and Liz speak with Jacob Scott of Stripe about the need for SRE teams, prioritizing customer happiness, and the limitations of distributed tracing tools.
Resilience Engineering with Jacob Scott of Stripe
O11ycast · Ep. 36

Resilience Engineering with Jacob Scott of Stripe

Listen28 MIN
  • Podcast

Learning From Incidents with Laura Maguire of Jeli

APR 13, 2023With Laura Maguire and Nick Travaglini
In episode 59 of o11ycast, Jess and Martin speak with Laura Maguire of Jeli and Nick Travaglini of Honeycomb. They unpack Learning From Incidents (LFI), resilience engineering, process tracing, safety science, key takeaways from the LFI Conference, and the

Learning From Incidents with Laura Maguire of Jeli
O11ycast · Ep. 59

Learning From Incidents with Laura Maguire of Jeli

Listen48 MIN
  • Podcast

Air Traffic Control: Loss of Separation with Sigrid Ellis

OCT 19, 2021With Sigrid Ellis
In episode 11 of Unintended Consequences, Heidi and Kim speak with Sigrid Ellis, an air traffic controller. She unpacks the day-to-day work experience of air traffic controllers and shares insights on how the COVID-19 pandemic introduced new complexities

Air Traffic Control: Loss of Separation with Sigrid Ellis
Unintended Consequences · Ep. 11

Air Traffic Control: Loss of Separation with Sigrid Ellis

Listen30 MIN
  • Podcast

Signals and Levers with Elisabeth Hendrickson and Joel Tosi

MAY 6, 2026With Elisabeth Hendrickson and Joel Tosi
On episode 4 of Third Loop, Elisabeth Hendrickson and Joel Tosi join the hosts to discuss systems thinking, software delivery, and why organizations often solve the wrong problems. They explore their upcoming book Signals and Levers, unpacking the CREATE

Signals and Levers with Elisabeth Hendrickson and Joel Tosi
Third Loop · Ep. 4

Signals and Levers with Elisabeth Hendrickson and Joel Tosi

Listen50 MIN