1. Library
  3. Skills
  5. Product and engineering
Heavybit Skills collection

Build what your design partners need, and keep it running.

Start with product discovery and your first buyer persona, then structure the team, design an API developers adopt, and run reliability from on-call to incident reviews. Customer success, testing, data teams, video infrastructure, and Kubernetes are here too, from operators at Honeycomb, Datadog, LaunchDarkly, Stripe, and Mux.
Eleven skills
  1. 01Product Discovery
  2. 02Product Team Structure
  3. 03Engineering Culture & Remote Teams
  4. 04Customer Success & Onboarding
  5. 05Observability & Incident Response
  6. 06Resilience Engineering
  7. 07API Design
  8. 08QA & Testing Engineering
  9. 09Data Team Leadership
  10. 10Video Infrastructure
  11. 11Kubernetes & Cloud Native
Built from 195 library resources

What a skill is

A skill is a set of working instructions your agent loads when you need it, built from the strategies operators shared in the Heavybit Library. It guides the work and you still do it. Heavybit reads and approves every skill before it ships, and keeps updating skills as new content enters the Library. Skills are plain text, so you or your agent can read any skill in full before acting on it. Your agent decides how to apply a skill, so check its work; if a skill gets something wrong, ask your agent to report it or email platform@heavybit.com.

Connect your agent

  1. Add the endpoint below to your harness: Claude Code, Codex, Claude, Cursor, ChatGPT, or another that supports MCP.
  2. Sign in to your Heavybit account with Google or GitHub when your agent asks. It's free, and your first sign-in creates the account.
  3. Tell your agent what you're working on. It finds the right skill, or you can ask for one by name.
MCP endpointhttps://crucible.heavybit.com/mcp
Heavybit Skill

Product Discovery

Built from sixteen library resources
Frameworks for product discovery in developer tools: design partners, user research, personas, competitive analysis, and building for developer flow. Covers customer interview techniques, discovery processes, evaluating feature requests, and knowing when to pivot. Drawn from practitioners at LaunchDarkly, Honeycomb, and others.
Built from what these operators shared
  • Photo of Stephen Boak
  • Kathy Korevec
  • Dave Shanley
  • Tanya Khakbaz
  • Rajoshi Ghosh
  • +19
Stephen Boak, Kathy Korevec, Stephanie Zhou and 21 more
View skill
Heavybit Skill

Product Team Structure

Built from six library resources
Frameworks for structuring product teams around triads (PM, Design, Engineering), integrating design into engineering-first organizations, and prioritizing work using effort-versus-impact methods. Drawn from practitioners at Stripe, Figma, LaunchDarkly, and others.
Built from what these operators shared
  • Karishma Irani
  • Melissa Patenaude
  • Craig Kerstiens Photo
  • Will DelHagen Photo
  • Connie Kwan Photo
  • +1
Karishma Irani, Melissa Patenaude, Craig Kerstiens and 3 more
View skill
Heavybit Skill

Engineering Culture & Remote Teams

Built from two library resources
How to build engineering culture at scale and manage remote or hybrid teams. Covers documentation as culture, managing technical debt, hiring and onboarding remote engineers, async communication, and compensation for distributed teams. Drawn from practitioners at GitLab, CircleCI, Honeycomb, and others.
Built from what these operators shared
  • Photo of John Kodumal
  • Photo of Russell Smith
  • +1
John Kodumal, Jesper Joergensen, Russell Smith
View skill
Heavybit Skill

Customer Success & Onboarding

Built from eleven library resources
How to build customer success programs and optimize onboarding for retention at developer-focused companies. Covers CS org design, health scores, sales-to-CS handoffs, sponsor changes, and scaling CS operations from startup to growth stage. Drawn from practitioners at Gainsight, LaunchDarkly, and others.
Built from what these operators shared
  • Nick Mehta
  • Photo of Magnus Hillestad
  • Don MacLennan Photo
  • Ali Rayl
  • Travis Perkins
  • +8
Nick Mehta, Ohad Almog, Sherrod Patching and 10 more
View skill
Heavybit Skill

Observability & Incident Response

Built from thirteen library resources
The practice of operational reliability: instrumentation, monitoring, SLO setup, incident response, on-call design, and day-to-day reliability operations. Covers alerting strategies, error budgets, incident management processes, and blameless postmortems. Drawn from practitioners at Honeycomb, Datadog, PagerDuty, and others.
Built from what these operators shared
  • Linda Ypulong
  • Jeff Martens
  • Liz Fong-Jones Headshot
  • Phillip Carter
  • Sarah Butt
  • +18
Linda Ypulong, Jeff Martens, Liz Fong-Jones and 20 more
View skill
Heavybit Skill

Resilience Engineering

Built from twenty-two library resources
The organizational side of reliability: learning from incidents, sociotechnical analysis, chaos engineering philosophy, and the limits of purely technical approaches. Covers incident analysis methods, safety culture, adaptive capacity, and building organizations that learn from failure. Drawn from practitioners at Netflix, Stripe, Honeycomb, Jeli, and others.
Built from what these operators shared
  • Photo of Nora Jones
  • Niall Murphy Photo
  • Charity Majors Headshot
  • Elisabeth Hendrickson
  • Joel Tosi
  • +17
Nora Jones, Niall Murphy, Laura de Vesine and 19 more
View skill
Heavybit Skill

API Design

Built from four library resources
Building APIs developers love. Covers versioning, backwards compatibility, documentation, extensibility, developer experience, and treating API design as a product problem. Drawn from practitioners at Stripe, GitHub, Postman, Auth0, ReadMe, and others.
Built from what these operators shared
  • Les Hazlewood Photo
  • Photo of Greg Koberger
  • Kyle Daigle
  • Jeremy Glassenberg
  • +6
Amber Feng, Les Hazlewood, Greg Koberger and 7 more
View skill
Heavybit Skill

QA & Testing Engineering

Built from sixteen library resources
Moving testing left, owning quality as a team, and validating software where it matters most. Covers testing culture, CI/CD integration, production testing, test architecture, and building testing systems that catch failures before users do. Drawn from practitioners at Kosli, CircleCI, and Ministry of Testing.
Built from what these operators shared
  • Photo of Yechezkel Rabinovich
  • Nicole Forsgren
  • Mark Brocato
  • +14
Jon Jagger, Steve Tooke, Alan Page and 14 more
View skill

Data Team Leadership

Built from twenty-four library resources

Building and scaling data teams that drive business decisions. Covers analytics org structure, north star metrics, experimentation culture, and moving teams from service requests to strategic partnership. Drawn from practitioners at dbt Labs, Amplify Partners, and others.

John Cutler, Maura Church, Nick Threapleton +18View skill

Video Infrastructure

Built from twenty-two library resources

Building and scaling modern video infrastructure: adaptive streaming, low-latency delivery, player architecture, real-time communication, codec strategy, and authenticity workflows. Drawn from practitioners at Mux, Cloudflare, and others.

Matt McClure, Steve Heffernan, Phil Cluff +22View skill

Kubernetes & Cloud Native

Built from sixty-one library resources

Kubernetes and cloud-native architecture, platforms, and operations. Covers GitOps, service mesh, observability, security, chaos engineering, developer experience, and scaling patterns. Drawn from practitioners at Google, AWS, Red Hat, CNCF, Honeycomb, and others.

Uma Mukkara, Mukulika Kapas, Ben Sigelman +56View skill

Connect your agent to Crucible, Heavybit's MCP server

One endpoint gives your agent every Heavybit Skill, a search of the Heavybit Library, and a direct line to Heavybit. Sign in free with Google or GitHub. Skills load when your agent needs them, so there is nothing to download or update.

Connect your agent