Solving your own problem is a great way to start building a product. Without a product strategy, however, it’s all too easy to build a toolbox of features, rather than a holistic product. You drift into building consulting-ware; that one more feature for that one more customer. Des will share the hard lessons he’s learned building products at Exceptional & Intercom. He’ll explain some of the common mistakes to product strategy and give you actionable takeaways for analyzing your product and planning your roadmap.
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Content from the Library
Sourcegraph's Quinn Slack on Founder Folklore
Sourcegraph CEO Quinn Slack argues that in the AI era, founders must abandon outdated playbooks, move radically faster, and stay hands-on with product to survive constant change.
Platform Builders Ep. #14, Navigating Restaurant Tech’s Roadmaps with Anthony Presley
On episode 14 of Platform Builders, Christine Spang and Isaac Nassimi speak with Anthony Presley. Anthony walks through his journey from early consulting to creating workforce management SaaS, highlighting how persistence and customer-driven development shaped his companies. Together, they dig into the complexities of restaurant software, the importance of open ecosystems, and where dining tech is headed.
Platform Builders Ep. #11, How LLMs Are Changing PR Forever with Greg Galant
In episode 11 of Platform Builders, Christine Spang and Isaac Nassimi chat with Greg Galant. Greg recounts his early entrance into podcasting, social media, and eventually PR tech. He shares war stories from the early 2000s, including launching a podcast before “podcasting” was popular, creating the viral Shorty Awards, and bootstrapping Muck Rack into a multi-million dollar SaaS company. The conversation offers a unique lens on innovation, timing, media evolution, and how AI is reshaping earned media.