August 8, 2014
Nightmares and Fixes in Support, Operations and Sales
From improving service architecture, sunsetting legacy services and most importantly, hacking the engineering culture — Heroku's Noah Zosc...
In this episode, Malia is joined by Marcy Campbell, SVP WW Sales & Business Development at Qubole. Marcy and Malia discuss how marketing and sales teams can move beyond their differences to improve business performance. Discussion topics include the primary goals of each department, what success should look like, and how to clarify lead scoring and lead generation metrics.