May 28, 2014
Every Minute Counts: Coordinating Heroku’s Incident Response
The hardest thing about ops and incident response isn't designing robust systems, debugging production, or quickly repairing technical issue...
In this episode, Malia is joined by Marcy Campbell, SVP WW Sales & Business Development at Qubole. Marcy and Malia discuss how marketing and sales teams can move beyond their differences to improve business performance. Discussion topics include the primary goals of each department, what success should look like, and how to clarify lead scoring and lead generation metrics.