Skills
Developer Onboarding & Documentation
Frameworks for developer onboarding design, documentation strategy, and using technical content to drive adoption. Covers getting-started experiences, API documentation, onboarding measurement, documentation as a growth lever, and building docs teams. Drawn from practitioners at ReadMe, Netlify, Stripe, and others.
- +5
Customer Success & Onboarding
How to build customer success programs and optimize onboarding for retention at developer-focused companies. Covers CS org design, health scores, sales-to-CS handoffs, sponsor changes, and scaling CS operations from startup to growth stage. Drawn from practitioners at Gainsight, LaunchDarkly, and others.
- +8
