Colin Zima

Chief Analytics Officer and VP of Strategy, Looker

Colin Zima is the Chief Analytics Officer and VP of Strategy at Looker, now part of Google Cloud. During his time at Looker, Colin has led product, analytics, customer success, support, and strategy. Prior to Looker, Colin served as the Director of Data...

Skills

Customer Success & Onboarding

How to build customer success programs and optimize onboarding for retention at developer-focused companies. Covers CS org design, health scores, sales-to-CS handoffs, sponsor changes, and scaling CS operations from startup to growth stage. Drawn from practitioners at Gainsight, LaunchDarkly, and others.

  • Nick Mehta
  • Photo of Magnus Hillestad
  • Don MacLennan Photo
  • Ali Rayl
  • Travis Perkins
  • +8
Nick Mehta, Ohad Almog, Sherrod Patching and 10 more
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Content from the Library

Video

Customer Health Insights with Looker’s Colin Zima

In this Speaker Series, Looker’s Chief Analytics Officer and VP Strategy Colin Zima outlines how to define customer health and...

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