The Heavybit Library
The Heavybit Library is an extensive catalog of educational content featuring hundreds of hours of expert presentations, insightful podcasts, and articles focused on helping technical founders achieve breakout success.
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Customer Success at Early Stages: Q&A with Ohad Almog
During a recent session on customer success, Dremio’s VP Customer Success and Heavybit alumni OverOps’ former VP Customer...
Jamstack Radio Ep. #53, Community Metrics with Georg Link of CHAOSS
In episode 53 of JAMstack Radio, Brian joins Georg Link of the Linux Foundation CHAOSS Project to discuss the importance of...
OKRs for Startups: How to Set Effective OKRs for the First Time
Setting OKRs can help your team stay aligned and focused on common goals, especially as the organization grows. But formal goal...
The Cybersecurity “EASY” Button: A Framework for Security Programs
As I stepped off the stage I was greeted by a few conference attendees. Some just wanted to convey they liked the talk, while...
Content and SEO in the Early Days: A Founder’s Guide to Blogging
Does your company’s site have a blog yet? If so, what do people see when they visit? Nothing? A single blog post announcing that...
How to Market Your User Stories
You’ve written a great case study for a happy user, and you’re ready to get it out into the world. Now what? Case studies and...
Early-Stage Sales Process: Focusing on the Right Prospects
All early-stage founders experience a similar early stage challenge: they’ve worked their tails off to create a product that is...
The Founder’s Guide to First Sales Hires
Technical startups sometimes believe that they don’t (and won’t ever) need a sales team. But if your aspirations include selling...
O11ycast Ep. #18, Real User Monitoring with Michael Hood of Optimizely
In episode 18 of O11ycast, Charity and Liz speak with Michael Hood, a senior staff performance engineer at Optimizely. They...
How to Ghostbuild Your Way to A Lean Launch
Every startup team has limited resources. You have questions to answer and hypotheses to test before committing engineering...
Early-Stage-Sales Process: Shaping The Buyer’s Journey
All early-stage founders experience a similar early stage challenge: they’ve worked their tails off to create a product that is...
O11ycast Ep. #12, Speed of Deployment with Rich Archbold of Intercom
In episode 12 of O11ycast, Charity Majors and Liz Fong-Jones speak with Rich Archbold of Intercom. They discuss the crucial...