The Heavybit Library
The Heavybit Library is an extensive catalog of educational content featuring hundreds of hours of expert presentations, insightful podcasts, and articles focused on helping technical founders achieve breakout success.
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PR Launch Basics: What Most Startups Forget
One of the most common mistakes for early startups is the failure to account for approvals when building your PR assets. While...
Videos: Developer Sales, UX and Community ROI
The following videos were recorded during Heavybit’s weekly members-only Speaker’s Series: Sales Calls for Developers with...
Video: MySQL CEO on Open Source Models
Says the former CEO of MySQL Mårten Mickos, “In 2000 when I joined MySQL I knew practically nothing about open source.”...
Scaling Support Operations
Ali manages Slack’s rapidly growing Customer Experience team.
Nightmares and Fixes in Support, Operations and Sales
The following videos were recorded during Heavybit’s weekly members-only Speaker’s Series: Operations Nightmares and Fixes with...
Video: Redpoint’s Tunguz & SaaS Benchmarks
Redpoint Ventures partner and former Google Product Manager, Tomasz Tunguz specializes in benchmarking...
1000 Tickets Per Day with 1 Support Employee
AtRainforest, our tagline is “never ship bugs to production again” and the way we do that is by employing an army of testers to...
Delivering Customer Support to Developers
Heroku has seen massive growth over the years. This growth has come with periods of crippling ticket volume from demanding...
Advisor's Corner: The Biz Dev Toolbox
On March 25th Heavybit Advisor An Le gave a talk on The Business Development Toolbox. The talk was so well received that we’ve...