The Heavybit Library
The Heavybit Library is an extensive catalog of educational content featuring hundreds of hours of expert presentations, insightful podcasts, and articles focused on helping technical founders achieve breakout success.
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Nightmares and Fixes in Support, Operations and Sales
The following videos were recorded during Heavybit’s weekly members-only Speaker’s Series: Operations Nightmares and Fixes with...
Sell or Die
Sales is hard and building a sales team is even harder! Come and hear how to address some of the biggest sales challenges: how to...
How to Fix a Broken Board
Javier will tell you how your board is broken. He’ll explain why the traditional advice about managing board meetings is all...
Videos: SaaS Product, Benchmarks and Enterprise Sales
The following videos were recorded during Heavybit’s weekly members-only Speaker’s Series: Founder of Intercom and Exceptional...
Delivering Customer Support to Developers
Heroku has seen massive growth over the years. This growth has come with periods of crippling ticket volume from demanding...
Lessons from Twilio: Content Marketing to Developers
Content marketing is one of the most important strategies to attract developers but it’s always a challenge. What do you write...
Our Code of Conduct + Anti-Harassment Policy
This post was last updated on 4/8/20 to reflect the most recent changes and additions to this policy. For a full history of this...
PagerDuty’s VP Sales: Managing Enterprise Sales
Truitt’s experience defining & executing large enterprise sales and go-to-market strategies for Appcelerator, EMC and PTC make...
Heroku Operations
Heroku has had hellish periods of downtime resulting in Quality-of-Service numbers that staff and customers alike were frustrated...
No One Reads Your Board Package
Most founders in early stage companies have poured over their board packages only to find that one or two directors simply...
Elements of User Onboarding’s Samuel Hulick
Portland-based UX guru Samuel Hulick is best known as the author of The Elements of User Onboarding and the creator...
Product Strategy for Start-ups
Solving your own problem is a great way to start building a product. Without a product strategy, however, it’s all too easy to...