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Arup Chakrabarti
Common Ops Mistakes

June 3rd, 2014 | 36 Min

Arup Chakrabarti has managed and built operations at Amazon and Netflix. He currently helps improve availability and reliability for his many customers as the Operations Engineering Team Lead at PagerDuty.

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Introduction
- Bio
What is Software Operations?
- Why This Is Scary
- The Magical Formula Revised
No Infrastructure Is Perfect
- Initial Setup
- Proper Test Environments
- Configuration Management
- Deployment
- Incident Management
- Monitoring and Alerts
- Backups
- High Availability 101
- Security 101
- Internal IT Needs
Exploit Your Business Patterns
Q&A