James Governor
Skills
Product Discovery
Frameworks for product discovery in developer tools: design partners, user research, personas, competitive analysis, and building for developer flow. Covers customer interview techniques, discovery processes, evaluating feature requests, and knowing when to pivot. Drawn from practitioners at LaunchDarkly, Honeycomb, and others.
- +19
Observability & Incident Response
The practice of operational reliability: instrumentation, monitoring, SLO setup, incident response, on-call design, and day-to-day reliability operations. Covers alerting strategies, error budgets, incident management processes, and blameless postmortems. Drawn from practitioners at Honeycomb, Datadog, PagerDuty, and others.
- +18
Content from the Library
Third Loop Ep. #12, Shipping at the Speed of Understanding with Steph Hippo
On episode 12 of Third Loop, the Progressive Delivery team speaks with Steph Hippo, Platform Engineering Director at Honeycomb,...
Third Loop Ep. #11, Durable Systems, Disposable Code with Chad Fowler
On episode 11 of Third Loop, the Progressive Delivery team sits down with Chad Fowler to explore regenerative software and what...
Third Loop Ep. #10, The System Is More Than the Code with Charity Majors
On episode 10 of Third Loop, the Progressive Delivery team speaks with Honeycomb co-founder and CTO Charity Majors about...
