Chris Stolt

Co-Founder & CEO, Anchor

Chris Stolt is Co-Founder & CEO of Anchor. He was previously VP of Support and Customer Service at Heroku and a support manager at Engine Yard.

Skills

Customer Success & Onboarding

How to build customer success programs and optimize onboarding for retention at developer-focused companies. Covers CS org design, health scores, sales-to-CS handoffs, sponsor changes, and scaling CS operations from startup to growth stage. Drawn from practitioners at Gainsight, LaunchDarkly, and others.

  • Nick Mehta
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  • Don MacLennan Photo
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  • Travis Perkins
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Nick Mehta, Ohad Almog, Sherrod Patching and 10 more
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Content from the Library

Podcast

Jamstack Radio Ep. #147, Secure Local Dev Environments with Chris Stolt and Ben Burkert of Anchor

In episode 147 of Jamstack Radio, Brian speaks with Chris Stolt and Ben Burkert of Anchor about securing local development...

Video

Customer Success: The Art Of Upselling

Don MacLennan is joined by a panel of customer success experts from Heroku, PagerDuty & RainforestQA to deconstruct the “Listen,...

Video

Delivering Customer Support to Developers

Heroku has seen massive growth over the years. This growth has come with periods of crippling ticket volume from demanding...

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